Furthermore, CAT has put forth operational goals both in the short and long term. Short-term goals (1-2 years): Speed up the expansion of networks to cover areas capable of providing Wireless and Wireline services. Expand the base of core business users both domestically and internationally with new operational formats. Manage operational costs, resources, and assets in an effort to generate the benefit with maximum efficiency. Create a good customer experience by improving the quality of services and access channels in order to create opportunities for increased revenues and profits for the organization in a sustainable manner. Long-termgoals (3-5 years):Seek new revenuesourcesby developingservicesand findingnew innovations. Develop and enhance the work performance of personnel and adjust relevant processes to align with business operations. 15 Sustainable Development Report 2017 CAT Telecom Public Company Limited